Workplace Harassment II – Detailed Course Summary

Notable Features

Multiple customization and timing options
Employee and manager/supervisor versions
Tracks individual course completion and policy receipt / acknowledgement
Built to fully comply with California’s AB 1825 regulations – the highest standard for harassment prevention training
50-state compliant
Created with Littler Mendelson; reviewed for compliance by Littler and members of the Blue Ribbon Advisory Committee to California’s Fair Employment & Housing Commission.
Brand new characters and compelling storylines; professional custom photos and voice over.
Office, retail, manufacturing and service environments featured.
Variety of victims and perpetrators featured based on gender, age and ethnicity.
Highly interactive; utilizes a variety of real world exercises and examples.
Manager / supervisor-only component builds additional practical skills through extensive simulations
Extensive and detailed online Resource Guide available throughout the course; employee, manager/supervisor and HR / executive versions.
Optional 50-state surveys for managers and HR professionals (e.g. protected categories, remedies).
Audio or nonaudio
English and Spanish; ability to translate into any other languages.
508 compliant; AICC and SCORM compliant

Turn certain vignettes “on” or “off” based on desired content (See Customization Details)
Client logo featured
Custom multimedia introduction and/or conclusion
Client policy inclusion
Client “Ask a Question” / Report information inclusion
Customizable “HR Mentor” component included with each vignette
Select from a library of “Closer Look” questions that can follow each vignette. Closer Look drills down into each topic in more detail.
Add Joint employee / manager simulation
Add Final employee and manager tests
Custom completion certificate
Course color scheme can be configured to client colors
Ability to build completely custom client vignettes
Option to narrate all feedback to interactive exercises and questions

Defining workplace harassment and discrimination
Focus on sexual harassment, with supplementary content for additional protected categories (e.g. race, national origin, age, religion, disability, pregnancy).
Types of inappropriate conduct (e.g. comments, jokes, gestures, e-mails, asking for a date)
New technology harassment issues (e.g. e-mail, Internet, BLOG, IM, handheld devices)
Third party harassment (e.g. clients, vendors)
Offsite conduct and conduct during nonworking time
Workplace romance
Sexual favoritism
Stereotyping and implicit bias
Central role of the employer’s prohibited harassment policy; conduct that is unlawful vs. conduct that violates the policy.
The reasonable person standard
Determining whether someone is actually offended (direct vs. silent opposition)
Informing the offending person that his/her conduct is unwanted
The duty to report and the value of reporting; out of channel reporting.
The rule against retaliation
What to expect during an investigation and the duty to cooperate
Privacy
Remedies
Practical skills to prevent and deal with workplace harassment
Valuing diversity and inclusion

Managers’ special duties and responsibilities
Managers as the eyes and ears of the employer
The responsibility to know and consistently apply the employer’s prohibited harassment policy
Receiving a report / complaint; the possibility of “silent” reporting
Reluctant reporters; chronic reporters
Never fear complaints; complaints must be acted upon immediately.
Taking complaints up the channel (HR or senior management); confirming a complaint is being acted upon.
Investigation basics
Confidentiality
Documentation and preservation of evidence
Dealing with all kinds of harassment (e.g. graffiti, vandalism, photographs)
Dating employees
Dress code
Social events
Dealing with the rumor mill
Stalking and workplace violence
International issues
Potential personal liability
Legal protections and affirmative defenses
Whistleblowing
Practical skills to detect, prevent and deal with workplace harassment.